Find quick answers to common questions about ordering, delivery times, payment methods, and returns at KitchenGrip.
How long does UK delivery take?
Orders placed before 2:00 PM GMT (Monday to Friday) are dispatched on the same day. Standard UK delivery takes 2–4 business days, and Express UK delivery takes 1–2 business days.
How do I qualify for Free UK Delivery?
All orders with a subtotal of £15 or more qualify for FREE UK Standard Delivery. For orders under £15, standard delivery is just £1.99.
What is your returns policy?
We offer a 30-day hassle-free return guarantee on all unused products in original packaging. Contact us at sales@kitchengrip.co.uk to begin a return.
Which payment methods are accepted?
We accept Visa, Mastercard, Apple Pay, Google Pay, and PayPal. All checkouts are processed securely using 256-bit SSL encryption via Stripe and PayPal.
Where are your products dispatched from?
All our products are dispatched from the UK, so UK orders have no customs fees or international shipping delays.